Author Topic: forcibly removing passenger from overbooked United Airlines flight- Video  (Read 1784 times)

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Offline thaiga

What disgusting behaviour from an airline, for a paying customer on one of their flights, as you can see from the video a guy is forcible removed screaming from an overbooked flight. The telegraph.co.uk reports While airport security staff were ejecting him, Mr Anspach wrote, his face was slammed against an arm rest, causing his mouth to bleed.

                                    WARNING The following footage might be disturbing

Video shows a passenger forcibly dragged off a United Airlines plane
Anyone who goes to a psychiatrist should have his head examined.
 

Offline KiwiCanadian

This has now reached aviation trade magazine ATW
A good report here, I hope United takes heed by the damage it has done to its reputation, similar "Bumping" incidents at Air Canada over the last month too.

http://atwonline.com/blog/united-bumped-passenger-video-damages-all-airlines?NL=AW-05&Issue=AW-05_20170411_AW-05_573&sfvc4enews=42&cl=article_3&utm_rid=CPEN1000002525155&utm_campaign=9508&utm_medium=email&elq2=1e77a08b337840678e2ec96ef817462b

This has been a practise of airlines for a long time,but in these day of social media, it is turning into the worst public relations disaster for the industry as a whole.
 
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Offline thaiga

Thanks for that K/C, The fault i believe is due to the airlines own incompetence, overbooked, and yes the social media of today has picked up on it. Here's a clip with a bit more detail.

United Airlines forcibly removes passenger from overbooked flight
Anyone who goes to a psychiatrist should have his head examined.
 

Offline Johnnie F.

They should have bidden like at an auction for people to leave the plane voluntarily instead of just offering a fixed amount of $400 or 800 as alleged. I hope the way they chose to handle the situation will cause them huge damage. The guy said, he's a doctor who has to keep his appointment with patients the next morning. He had as much reason to get to his destination as the flight crew he was thrown out for. With an offer high enough certainly somebody would have been found who preferred the bucks to the hurry.
Fun is the one thing that money can't buy
 

Offline thaiga

Plane wrong

The guys that handled that need to see a doctor themselves, then get a decent pair of trousers, they handled that very badly.  When an airline bumps you from a flight because they've overbooked, you don't want vouchers with all restrictions of when and where you can use them, you want cash. sometimes you are bumped if the airplane is not fit to fly and the replacement is a smaller plane with less seats.

From lost luggage to lengthy delays to oversold flights, who's looking out for you when you fly in Canada

Airline delays, bumping, lost luggage: Your rights (CBC Marketplace)
Anyone who goes to a psychiatrist should have his head examined.
 

Offline Johnnie F.

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Offline Baby Farts

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The flight was not overbooked, it was fully booked. They bumped passengers to make room for their employees.  So this poor man has to pay for United's incompetence? What a disgrace to do this. 
 
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Offline Baby Farts

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Isn't it wonderful how the media has to try and smear this guy now with reports about his criminal past.  This is so typical of the media.  WTF does his past have to do with this incident?  The answer is absolutely nothing. 
 
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Offline thaiga

Re: forcibly removing passenger - legal action to be taken - Video
« Reply #8 on: April 13, 2017, 02:38:34 PM »
You can hear the sound of children in the clip if so what a disgrace, maybe mentally scar their minds, another clip arises with the argument before the forcible removal of one of their obviously not valued customers.

New footage emerges as United passenger launches legal action


The guys lawyers file an emergency request to ensure that United preserves evidence such as videos and cockpit voice recordings. news.sky.com reports Videos of Mr Dao's treatment caused millions of dollars to be wiped off the value of the United's parent company United Continental Holdings and social media users from around the world called for a boycott of the airline.


United passenger David Dao takes legal action over forceful removal
Anyone who goes to a psychiatrist should have his head examined.
 

Offline koratbob47

Seems to me there is a very simple solution. Outlaw overbooking but also if a passenger fails to show up for their flight through no fault of the airline then the passenger defaults his ticket. The airline still gets paid for the seat and there will be no overbooking therefore no one asked or forced to give up their seat. The real problem here is that people book flights and then do not show up and want to still fly on their original ticket(maybe with a slight penalty). If you book a doctor or dentist appointment and do not show up they still bill you. If you buy a ticket for a movie and do not show up you lose the ticket. Why should an airline seat be any different. Obviously connecting flight delays and death in the family would require a different tactic but that is not the big problem here.
 

Offline nan

but that is not the big problem here.
your right,the problem here is the bully boy tactics,i hear now they suggest he asked to be dragged away
how many times has the man in the street gestured "it would take wild horses to drag me off"  ;D

nice to hear from you
ignorance does not help your post one bit but it probably says an awful lot about you.
 

Offline thaiga

According to reports in the media The guy had concussion, a broken nose and lost two front teeth

Demetrio said the law stated that passengers could not be ejected from planes with unreasonable force.

Demetrio said Dao had told him that being dragged down the plane aisle was more terrifying than his experience fleeing Vietnam in 1975. :-[

ndtv.com

Anyone who goes to a psychiatrist should have his head examined.
 

Offline thaiga

United Airlines said on Friday it is changing its policy on booking its own flight crews onto its planes after a man was dragged off an overbooked flight to make way for a United employee on Sunday, video of which went viral and made the airline the target of global criticism and ridicule. (Reuters)

research.tdwaterhouse.ca

United changes crew booking policy after passenger dragged off plane
Anyone who goes to a psychiatrist should have his head examined.
 

Offline Johnnie F.

United Airlines boots bride and groom traveling to their wedding from half-empty plane

A couple heading to their wedding in Costa Rica was booted off a United Airlines flight after changing seats.

HOUSTON -- A bride and groom headed to Costa Rica for their wedding Saturday got kicked off a United flight out of Houston following an issue with seating on the plane.

Michael Hohl, the groom, said he and his fiancé, Amber Maxwell, were the last to board United Airlines Flight 1737 which was headed from Houston to Liberia, Costa Rica. According to Hohl, they noticed a man was spread across their row napping when they approached their seats, so they decided to move three rows up to row 21.

He said they didn't think it would matter because the flight was half full with multiple empty rows.

“We thought not a big deal, it’s not like we are trying to jump up into a first-class seat," said Hohl.“We were simply in an economy row a few rows above our economy seat.”

In a Boeing 737-800 like the one the couple was on, United considers Row 21 "economy plus," which is an upgrade.

After sitting, Hohl said a flight attendant approached and asked if they were in their ticketed seats. The couple explained they weren't and asked if they could get an upgrade, but instead they were told they needed to return to their assigned seats.

Hohl said after complying with the flight attendant's demand, a U.S. Marshall came onto the plane and asked them to get off.

The couple cooperated and got off the plane without incident, but they still don't understand why.

"They said that we were being disorderly and a hazard to the rest of the flight, to the safety of the other customers," said Hohl.

United Airlines said in a statement that the couple tried to sit in an upgraded seat "repeatedly" and they "wouldn't follow crew instructions."

"We’re disappointed anytime a customer has an experience that doesn’t measure up to their expectations,  the airline said in a statement.  "These passengers repeatedly attempted to sit in upgraded seating which they did not purchase and they would not follow crew instructions to return to their assigned seats. We’ve been in touch with them and have rebooked them on flights tomorrow."

The bride and groom were rebooked for another flight the next morning, but Hohl said they won't be flying United again and described the whole situation as "quite strange."

“I think customer service and the airlines has gone real downhill,” said Hohl. "The way United Airlines handled this was really absurd.”

Despite their flight delay, their wedding is still planned for Thursday.

United Airlines is still reeling after a viral video of passenger being dragged off a United flight went viral.

USAtoday

They must be really interested in headlines! :-[
Fun is the one thing that money can't buy
 

Offline thaiga


Scorpion Stings Passenger on United Airlines Flight


What next? Scorpion stings passenger on United Airlines flight

It's been a rough week for United Airlines.
The same day a passenger was infamously dragged off a United plane in Chicago, a man on a United flight from Houston to Calgary was allegedly stung by a scorpion.

The venomous creature fell from an overhead bin and landed on Richard Bell's hair as he was eating lunch Sunday in his business class seat, according to his wife Linda.

"My husband felt something in his hair. He grabbed it out of his hair and it fell onto his dinner table. As he was grabbing it by the tail it stung him," she told CNN.
She said her husband shooed the scorpion off his tray and it landed in the aisle, catching the attention of a nearby passenger who cried, "Oh my god, that's a scorpion."

full article edition.cnn.com
Anyone who goes to a psychiatrist should have his head examined.
 

Offline nan


 a man on a United flight from Houston to Calgary was allegedly stung by a scorpion.


is there a DOCTOR in the house ---- ERR! there was but he went for a drag  ;D
ignorance does not help your post one bit but it probably says an awful lot about you.
 
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