Author Topic: Ebay and the bogus auctions  (Read 1671 times)

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Offline Johnnie F.

Ebay and the bogus auctions
« on: November 12, 2013, 03:41:14 PM »
I got used to ordering my small electronic items from sellers in China over Ebay. There are usually good deals available at fixed prices (Buy It Now). But when you get into the "bidding wars" you'll find a lot of bogus stuff and scams. You'll find sellers from China that  may not deliver to Thailand,  they only deliver to Canada. Those sellers usually don't have anything else to sell. I don't quite understand what they're up to. But it's wasted time to bid on these.

Then there are also sellers from China, offering single items for auction, where you gotta watch out for the currency set for bidding. Almost all items are auctioned for USD, but some you'll find out are auctioned unexpetedly in GBP, so your offer will turn out 1.6 times as high as you intended to offer in USD. The listing is always shown in USD, but when you bid, it turns out in GBP.

Then you also gotta watch out for overcharged shipping costs of a vast multiple of the item's value.

I used to order from the "Buy It Now" offers with "Free Shipping" only. But since I found out that some sellers interpret the "Free Shipping" in a way that their shipping costs will not be refundable, when the item is returned, I prefer those offers where I can clearly see what shipping will amount to.
Fun is the one thing that money can't buy
 

Offline thaiga

Re: eBay XBox One scam: Dad pays £450 for a picture of the console
« Reply #1 on: December 06, 2013, 09:04:30 PM »
A father from Nottingham said he was "fuming" after forking out £450 online for a brand new Xbox One console, only to be sent a picture of the console in the post.

Peter C, 19, bought the limited edition "Day One" version of the console on eBay for his four-year-old son. The item's description said it was a picture of the Xbox, but his doubts were assuaged by its listing under video games.



He told the Nottingham Post: "It said 'photo' and I was in two minds, but I looked at the description and the fact it was in the right category made me think it was genuine.

"I looked at the seller's feedback and there was nothing negative. I bought it there and then because I thought it was a good deal.

"It's obvious now I've been conned out of my money."

The Xbox One launched in the UK on 22 November, in a high-profile sales war with Sony's PlayStation 4. The PlayStation won the battle, shifting 250,000 units in its first 48 hours on sale, compared to XBox's 150,000.

Mr C was also unimpressed by a message the seller wrote on the letter accompanying his very expensive picture.

"They'd written on the back of it 'thank you for your purchase'," he said. "I was fuming."

Yesterday eBay told Mr C that he can expect a full refund from the seller by Monday.

An eBay spokesman said: "We don't allow listings which mislead, and will take action against this seller.

"Customers can shop with confidence on eBay as we guarantee you will get your item or your money back. Mr C is covered by the eBay money-back guarantee and we will be contacting him to put things right."

independent.co.uk
Anyone who goes to a psychiatrist should have his head examined.
 

Offline Johnnie F.

Re: Ebay and the bogus auctions
« Reply #2 on: December 06, 2013, 10:02:40 PM »
 
Another item used for scamming in the last weeks is the "32GB micro SD card class 10". If you get one, it will show 32 GB storage space. But if you fill it up with data, you'll find not only, that they can be written to much slower only, but also that less than 8 GB of your data are actually readable again. What they did was using cheapest cards with about 8 GB, tampering with the media controler to show 32 GB or even 64 GB as storage space, and also printed those figures on them. Of course your camera, camcorder, tablet, mobile phone etc will just give an error message and not accept the card because the actual space/filesystem and the file system entry don't match.

After a lot of testing with "H2testw", a small free program to determine the actual space, I filed cases at the Resolution Center "Item I received is not as described", and immediately got refunded by the sellers, except one who tried to make me send him the item "for double-check because i should ask our vendor to check what's happened of this issue". I answered him, that he has to reimburse me for the costs of shipping, since he didn't send me what he had offered and what I had paid for. I asked him, how he wants me to send the item to him: Express, Standard or Economy Mail. Didn't get an answer from him to that, yet, but I'm confident that I'll get reimbursed when I escalate the case to Customer Support.

When they sell fake stuff like that, only a small fraction of buyers do complain and ask for a refund, because they're afraid they have to pay for the shipping costs of a return - and then maybe not get refunded, either, after they gave away the evidence, the fake item. Some not only keep paying for the useless items, but even write comments on EBay, how happy they were having got such a perfect thing. Some of those comments are bogus comments by the sellers or their employees, of course, but a lot are written by idiots not wanting to admit, that they got scammed, unable to go the simple steps of claiming a refund, not knowing how to present evidence of the reason for refunding without a lawyer's instruction. The sellers who refund fast do understand that (negative) feedback doesn't count for their feedback score, once a case was opened, unless Customer Support had to make a decision in favor of the buyer. So they settle and refund fast, when they know they'll have to refund anyway.

If you want to find out about an item or the buyer, save yourself the reading of the positive feedback. The negative feedback helps you a lot more, is truer. Little negative feedback not only means more correctness in selling, but also faster refunding in case of problems. :)

Fun is the one thing that money can't buy
 

Offline Johnnie F.

Re: Ebay and the bogus auctions
« Reply #3 on: December 07, 2013, 09:56:13 AM »
Just got an email from customerhelp@ebay.com:

"We're writing to let you know that we removed the listing you won or were bidding on, and the item is no longer available:
151160511081 - 2013 32GB Micro SD Micro SDHC Class C 10 TF Flash Memory Card 32GB Micro NC9


We do our best to make sure listings that may not comply with our policies don't appear on eBay, but with millions of items listed every day, occasionally one may appear on our site.   

The most common reasons we remove listings are:
-- The item isn't allowed on eBay or can only be listed under certain conditions.
-- The listing or item may have violated the intellectual property rights of others.

What to do now:

If you won the item and haven't paid yet:
-- This transaction is now canceled. You don't need to pay for the item.
-- If the seller offers the item outside eBay, don't accept the offer. Transactions completed off eBay are not protected by our Feedback system or Buyer Protection programs. For more information on transactions outside of eBay see:
http://pages.ebay.com/help/buy/transactions-outside-eBay.html 

If you won the item and already paid:
--  If you already received your item and you're satisfied, please disregard this notice.
-- If you haven't received the item, or if the item is significantly not as described, your purchase price plus original shipping may be covered by eBay Buyer Protection:
http://pages.ebay.com/help/buy/resolving-problems.html
-- If you paid by a method other than PayPal, we recommend you try to stop payment. Please contact your payment provider directly.

We're sorry for the inconvenience. eBay still has lots of other great deals. Just go to http://www.ebay.com to shop. We hope to see you soon.
Thanks,

eBay"
Fun is the one thing that money can't buy
 

Offline Johnnie F.

Re: Ebay and the bogus auctions
« Reply #4 on: February 22, 2014, 05:33:17 PM »
Finding a bargain and especially finding out how much to bid at auctions on Ebay is a lot easier since I found

http://www.checkaflip.com/

That application not only finds the items from different buyers to show me in a way I can compare prices much easier, best of it is that it calculates the average prices 1) for items already sold, so I have an idea what to bid, 2) it shows the current offers and auctions at a glance, soI can easily pick out which one to have a closer look at. A very good tool!
Fun is the one thing that money can't buy
 

 



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