Author Topic: downforeveryoneorjustme TOT or 3BB  (Read 4479 times)

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Offline thaiga

downforeveryoneorjustme TOT or 3BB
« on: August 03, 2016, 10:49:15 AM »
Of course tot was down for everyone, for about 24hrs,right the way from BKK to Korat and on further.
They had a main cable brake, so i heard.

Here's a story ...
About 6 months ago i asked tot for a faster connection than my 6 meg, too far from the exchange box i was told, 2 kilometer the speed drops, if we increase the power the connection will keep cutting off. Put another exchange box in i said, Too expensive, we would need at least 9 or 10 customers to do that.

So we found 9 people who wanted a line put in around where i live, took the list into tot heard nothing since, that's 6 months ago.

So about a month ago we went into bb with the list of the 9 names we had, bb were out in 2 weeks surveyed the area and visited all the names on the list, they've since been back for the installation fee and said some time this month you'll get connected.
yesterday they were out running up the lecci poles putting the cable in.

BB runs on VDSL modem. The price 2,100 bht which includes the installation fee and returnable deposit of 1,500 for the modem. contract 1 yr. 20 down speed 590bht + tax. 50 down 700bht + tax. 100 down 1,200bht. per month.

Anyone who goes to a psychiatrist should have his head examined.
 

Offline Johnnie F.

Re: downforeveryoneorjustme TOT
« Reply #1 on: August 03, 2016, 04:59:37 PM »
From last Friday after a short but heavy downpour until yesterday TOT line was totally down here, in the neighbour village a car seems to have rammed the pole, and all the cables were hanging down, some torn and disconnected. But since a few months already it can hardly be used anymore, resets very often and doesn't find it's way to a server connection again; the server seems to be far overloaded. And if it got an internet connection again, it is most of the time hardly faster than 50 Kbps. The 6 Mbps sometimes, but very rarely come in from about 3 to 6 am, not a time I hang in front of the PC.

So I got used to keep an "alternate connection" to the web over my 1-2-Call mobile phone set to Personal Hotspot. The code *777*740*316358# gives me a weekly package of 512 Bbps, far better and reliable than TOT with their most of the time not working 6 Mbps.

I keep thinking about 3BB, too, since they advertised on the poles in the village on the main road *(Hwy 205) about 5 km from here a bout two years ago. Though I don't know whether they're up here, yet.

About 3 months ago my friend Detlef in Khok Sung (a little closer to town on Hwy 205), a 100m neighbour to O&D Pub & Restaurant, postet on Korat-Info about his new "Sinet" internet: fibre optics with 50 Mbps down/20 Mbps up, initial cost 1.750 THB incl. 500m cable. After a year they want to reimburse 1.000 THB of that. Monthly cost 699 THB + 7% VAT.

Fun is the one thing that money can't buy
 

Online Baby Farts

Re: downforeveryoneorjustme TOT
« Reply #2 on: August 03, 2016, 05:25:52 PM »
Hi Johnnie F,

The internet has been messed up in my area too. I changed channels on my router, which seemed to help. I use true cable. AIS has been sniffing around my hood now trying to market their internet service, but they all use the same pipeline.
 

Offline Johnnie F.

Re: downforeveryoneorjustme TOT
« Reply #3 on: August 03, 2016, 06:00:22 PM »
The internet has been messed up in my area too. I changed channels on my router, which seemed to help. I use true cable. AIS has been sniffing around my hood now trying to market their internet service, but they all use the same pipeline.

My TOT internet connection is ADSL, where the signal comes over the phone line. The only channels to change there were the Wi-Fi spread in your house. I don't have a problem with that, can connect to the modem by cable with the same results. The problem neither lies in the phone line, but as I understand in the server of the exchange or TOT's main server. They neither keep their hardware up to date, nor are they extending capacities to the increasing demand.
Fun is the one thing that money can't buy
 

Offline thaiga

Re: downforeveryoneorjustme TOT
« Reply #4 on: August 03, 2016, 07:10:01 PM »
I use OpenDNS servers   

 adsl modem


Preferred: 208.67.222.222
Alternate: 208.67.220.220

Your local internet service provider probably doesn’t have the fastest DNS servers, and that can slow down your browsing, since your browser needs to look up the IP address of every web site you try to view. Here is how to switch to either OpenDNS or Google DNS for faster browsing times.

howtogeek.com
Anyone who goes to a psychiatrist should have his head examined.
 
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Offline Johnnie F.

Re: downforeveryoneorjustme TOT
« Reply #5 on: August 04, 2016, 01:35:16 PM »
Last Monday I had written a complaint to 'webmaster@tot.co.th'. Since  I didn't get any answer I reminded them today, asking for a reason to wait for them to take care of their problems. I got  a prompt answer:

Quote
Dear Sirs,

I forwarded this mail to the related team for solving your problem.
However, if they open mail lately, your problem still be take a long time. So, another choice, you should call to TOT Contact Center at
1100 for informing. Or you wife can complain such problem through this website in Thai at http://tel1177.tot.co.th.

Yours sincerely,
S.
Computer System Analyst
Internet Product Development Sector
TOT Public Company Limited


About their Contact Center at 1100 I had written them on Monday already:

Quote
The line 0449740** has been down for many months now. Asking the operator on 1100 to send a technician has been steadily ignored by you.

(...)

Is there a way to send a technician to have the line 0449740** fixed, and your server adjusted to supplying a usable internet connection? If not, please don't hesitate to tell me, so I can give up hoping and move to another ISP.


I would interpret this answer by Khun S. as the advice, not to waste anymore time on TOT.
Fun is the one thing that money can't buy
 

Offline thaiga

Re: downforeveryoneorjustme
« Reply #6 on: September 01, 2016, 01:57:50 PM »
BB conection

A month gone by and several phone calls to their office, no joy, just the same old. Wait! Wait!. Now we are told the electricity people are having a gripe about where they have put the cables up on the pylons. Having a look you can see the cable's are touching each other.  :(
Anyone who goes to a psychiatrist should have his head examined.
 

Offline sowhat

Re: downforeveryoneorjustme TOT
« Reply #7 on: September 02, 2016, 11:59:14 AM »
that doesn't surprise me,shocking,who wants an electric mouse  :-[
 

Offline thaiga

Re: downforeveryoneorjustme TOT or BB
« Reply #8 on: September 08, 2016, 06:37:22 PM »
They come today to connect up, no telephone, just turned up, unlike the tot connection which has an outside earth and a box screwed to the wall, they put the cable straight through the centre of the roof and down to which room you want the modem in.
So far so good, touching 23 d/load speed

http://www.speedtest.net/my-result/5614903084

Anyone who goes to a psychiatrist should have his head examined.
 

Offline thaiga

No penalties for cancelling internet contracts - users must give five days notice

So according to the article in the dailynews.co.th. that people seem to be unaware of, your ISP cannot charge you a penalty if you sign up for 12 months and then cancel it. online lawyer tanaiwirat.com. stated you have to give 5 days notice, that's all. you can also make a claim if your connection is down which must be paid to you within 30 days.

If that's the case i must be owed a fortune -  here's the link, in th. dailynews.co.th

                                           
Anyone who goes to a psychiatrist should have his head examined.
 

Offline sowhat

Re: downforeveryoneorjustme TOT
« Reply #10 on: September 09, 2016, 12:09:50 AM »
i hope your speed keeps up / but i cannot see them giving out refunds / 20 forms to fill in / give us your bank number / wait wait wait
 

Offline thaiga

Re: downforeveryoneorjustme TOT or BB
« Reply #11 on: September 29, 2016, 04:44:22 PM »
They come today to connect up to 3BB

TOT has been down here all day, not just for me but a wide area has no telephone connection, 3BB is still up since it's been connected 3 weeks ago, speed is still almost 23 down. 1 up for3BB so far.

Anyone who goes to a psychiatrist should have his head examined.
 

Online Baby Farts

Re: downforeveryoneorjustme TOT or BB
« Reply #12 on: September 29, 2016, 06:05:36 PM »
TOT has been down here all day, not just for me but a wide area has no telephone connection, 3BB is still up since it's been connected 3 weeks ago, speed is still almost 23 down. 1 up for3BB so far.




Could be the rain.  My True was down for one day although the, "online" light was still on, on my router.  I called True and they told me several people had this problem.  I no longer have the Red Dish either for my True Visions.  Everything is all hard wired in now.
 

Offline Johnnie F.

Re: downforeveryoneorjustme TOT or 3BB
« Reply #13 on: September 29, 2016, 06:22:26 PM »
My TOT adsl keeps working, just more bad than good. Sometimes it cannot be used at all, resets the connection every few seconds. Then I help myself with tethering over the mobile phone, either USB tethering or Wi-Wi hotspot. I get a steady and stable data connection over my 1-2-call, 512kps for 89 Baht for seven days by dialling *777*7009#.
Fun is the one thing that money can't buy
 

Offline thaiga

Re: downforeveryoneorjustme TOT or 3BB
« Reply #14 on: October 20, 2016, 02:53:27 PM »
An update on TOT or 3BB - tot down again today that's twice this month

Looks like 3bb is well in front of tot as for connection faults. Also what i like about 3bb, if you don't pay your bill on time it will flash up on your screen, "YOU HAVE SEVEN DAYS TO PAY" or you will be disconnected, sorry if you have paid recently if so please put your account no. below. Then press ACCEPT.  The speed has increased by 10 mbps this week, up to 33 down

Anyone who goes to a psychiatrist should have his head examined.
 

Offline nan

Re: downforeveryoneorjustme TOT or 3BB
« Reply #15 on: October 25, 2016, 06:05:30 PM »
 YOU HAVE SEVEN DAYS TO PAY

what is the reconnection charge in the event that you get disconnected,do you know.

Thanks in advance 
ignorance does not help your post one bit but it probably says an awful lot about you.
 
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Offline thaiga

Re: downforeveryoneorjustme TOT or 3BB
« Reply #16 on: October 26, 2016, 12:38:59 AM »
There is a 10 bht a day charge till you reconnect, i'm told
Anyone who goes to a psychiatrist should have his head examined.
 

Offline thaiga

Re: downforeveryoneorjustme TOT or 3BB - TOT 14 provinces down
« Reply #17 on: November 22, 2016, 06:07:29 PM »
Fourteen provinces were without internet connection and phone services when TOT cable shredded due to an accident on the Petchkasem highway reports the dailynews.co.th

BYE BYE TOT

3BB have upped their 590+ bht download speed by 10 mb to 30 mb for the same price, since TOT are offering 30 mb for 800+ bht so really there is no choice, looks like 3BB has pipped them at the post. But TOT can only offer me 6 mb download speed as i'm too far
(so they say) 2 kilometers from their exchange box.  I won't miss the loads of calls i had to make over the years  :)



Anyone who goes to a psychiatrist should have his head examined.
 

Offline sowhat

Re: downforeveryoneorjustme TOT or 3BB
« Reply #18 on: November 23, 2016, 12:38:05 AM »
my my how prices have dropped in the last couple of years, a bit of competition very healthy for the consumer
 

Offline thaiga

Re: downforeveryoneorjustme TOT or 3BB
« Reply #19 on: March 15, 2017, 07:23:11 PM »
3bb touch wood, not a drop in the service yet, the speed has now been increased to 50 m/b d/load for the same price, 590 + vat. TOT will have to go some now to beat that.

 



Anyone who goes to a psychiatrist should have his head examined.
 
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Offline nan

Re: downforeveryoneorjustme TOT or 3BB
« Reply #20 on: March 15, 2017, 09:04:45 PM »
i can't beat that,but i know a man that can ::)
ignorance does not help your post one bit but it probably says an awful lot about you.
 

Online Baby Farts

Re: downforeveryoneorjustme TOT or 3BB
« Reply #21 on: March 24, 2017, 12:07:45 PM »
<grin>

1,099 Baht a month.


 
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Offline thaiga

Re: downforeveryoneorjustme TOT or 3BB
« Reply #22 on: March 24, 2017, 02:43:43 PM »
BUT ... My ping is bigger than yours ;)

:lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol :lol
Anyone who goes to a psychiatrist should have his head examined.
 
The following users thanked this post: nan

Offline nan

Re: downforeveryoneorjustme TOT or 3BB
« Reply #23 on: March 24, 2017, 05:45:00 PM »
thanks Mr.b/f i knew you wouldn't let us down  :wai
ignorance does not help your post one bit but it probably says an awful lot about you.
 

Online Baby Farts

Re: downforeveryoneorjustme TOT or 3BB
« Reply #24 on: March 25, 2017, 01:25:47 PM »
Dtac 4G LTE.

 

Offline Chimera

  • Korat forum expat
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Re: downforeveryoneorjustme TOT or 3BB
« Reply #25 on: March 26, 2017, 12:40:33 PM »
Try TestMy.net, forget all the other b/s sites. 
 

Offline thaiga

Re: downforeveryoneorjustme TOT or 3BB
« Reply #26 on: March 26, 2017, 01:32:36 PM »
Test multiple b/s servers simultaneously and get one result    what now  :spin

Anyone who goes to a psychiatrist should have his head examined.
 

Offline sowhat

Re: downforeveryoneorjustme TOT or 3BB
« Reply #27 on: March 26, 2017, 06:39:43 PM »
how interesting,the highest consistent speeds i get is when I run the tests offered by my ISP

http://www.digitaltrends.com/computing/best-internet-speed-tests/

 
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Offline dawn

Re: downforeveryoneorjustme TOT or 3BB
« Reply #28 on: March 27, 2017, 12:02:38 PM »
that is the speed from you to your sever location,not the speed when you surf to another country
the earliest light of day
 
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Online Baby Farts

Re: downforeveryoneorjustme TOT or 3BB
« Reply #29 on: March 27, 2017, 07:00:45 PM »
West Virginia and second one New York DL, third, New York UL.

 

 



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