Author Topic: Be warned of a Certain dodgy car dealer  (Read 4034 times)

0 Members and 2 Guests are viewing this topic.

Offline dutchy124

  • Korat forum tourist
  • **
  • Posts: 9
  • Karma: 0
  • Newbie
Be warned of a Certain dodgy car dealer
« on: May 26, 2014, 12:42:34 PM »
I thought I would relate my recent experience with a Certain car dealer.

I was looking around to buy a new car, I settled on a particular car. After agreeing a price for the new car and a trade in price for my MU7 I waited for delivery.

Once they had the new car at the dealership they rang to say they wanted an extra 100,000THB because the price of the second hand car market was volatile and my car was worth less now than it was 3 weeks ago.

I was, as you can imagine, very annoyed about this and sought legal advice. I was told to go to the dealership with the agreed 1.1 Million THB and my car and ask to receive the new car. As I had a legally binding agreement with them. This I did. They still asked for the extra 100,000THB. I refused stating that we had a written agreement and they should stick to it.

Again a refusal to honour the agreement. I then rang the company head office in Bangkok and after managing to get someone who spoke English I explained the problem to a lady who agreed with me and said she would like to speak to the salesman. They chatted and the lady came back to me and said they still refuse to honour the agreement. I said I was sure that the parent Company would not think this is good customer relations and I would be writing to them to enlighten them as to what their dealers here in Thailand are doing.

The lady again asked to speak to the dealer who again refused to let me have the car at the agreed price. I asked for my 40,000THB deposit back and left. I did not want to go to court in order to settle this, I just walked away and now will warn others of their dishonesty.

I then wrote to the Vice President of sales and marketing in Bangkok asking if he could intervene and get me the promised deal. As yet, after 2 weeks, even though I furnished him with my address, email and phone number he has not bothered to contact me.

I feel aggrieved and very annoyed regarding my treatment as a prospective customer, so be warned if you have any ideas of buying a new car, this particular dealer is not honest, break agreements to suit themselves and I have now gone to Toyota and have already picked up a bright new car.

I will be writing to the parent company and will post again if I have any information, or indeed a reply this time.

I have altered my original post so as not to indicate which dealer or where they are located as I have been warned I maybe prosecuted for defaming the dealer and could face a fine or jail or both.
 

Offline Roger

  • posting on moderation row
  • Korat forum specialist
  • *
  • Posts: 1556
  • Thanked: 35 times
  • Karma: -7
Re: Be warned of a Certain dodgy car dealer
« Reply #1 on: May 26, 2014, 02:00:51 PM »
Hello Dutchy. Obviously many new car deals involve 'trade-ins' and I wonder if any other KF's have had this problem ? It's an easy tweak and I wonder how commonly it might occur.
IMO you will not be disappointed with Toyota - my Pre-runner pick up just had it's first replacement part, a rear shock absorber, at 120,000 km.
A failed CD player was replaced free of charge after 2 years.
Customer Service at Toyota Chok Chai has been exemplary.
Good luck with your new car and when my lottery comes up - a Camry is on the list !
 

Offline thaiga

Re: Be warned of a Certain dodgy car dealer
« Reply #2 on: May 26, 2014, 03:04:17 PM »
Yes Good luck with your car dutchy.

Here you are  roger when your lottery comes up :)

What is believed to be Thailand's most expensive car number plate has gone on sale at auction.
 


According to the latest plates auction centre, this car number plate is available for you to buy for a staggering 25,000,000 THB!
 
The plate reads 1 Kor Kor 1111 (Kor is the first letter of of the Thai alphabet) which is said to be the reason for the hefty price tag

Source:Talay Hua Hin
Anyone who goes to a psychiatrist should have his head examined.
 

Offline pop401k

  • Korat forum expat
  • ***
  • Posts: 101
  • Karma: 1
  • Newbie
Re: Be warned of a Certain dodgy car dealer
« Reply #3 on: May 26, 2014, 06:00:09 PM »
Thanks for the heads-up Dutchy.  I'll be sure not to go to the un-named dealer, and will surely stay away from the un-named model.   :lol
 

Offline Johnnie F.

Re: Be warned of a Certain dodgy car dealer
« Reply #4 on: May 26, 2014, 06:21:12 PM »
because the price of the second hand car market was volatile and my car was worth less now than it was 3 weeks ago.

Maybe they also said, that your car had aged in those three weeks, the sun had made the paint look less good, the rain had caused some rust etc. IMO their price offer for a used car is not binding, unless you  let them keep the car right away.

You could have formally handed the car over to them three weeks ago and "rented" it from them until the delivery of your new car. They probably would not have charged you for that at all, or very little.

One should not expect to get a good price for an old car at a car dealer when giving it as part of the payment. When we got our new D-max six years ago they offered to take in our 18-years-old, but well-maintained, ISUZU pickup with a classy stereo-system for just 80,000. We refused, spread the word in the village that we wanted to sell it, and within days got 125,000 for the car and 15,000 for the stereo, which we sold separately then. The exchange for the new car got 60,000 Baht cheaper that way.
Fun is the one thing that money can't buy
 

Online Baby Farts

Re: Be warned of a Certain dodgy car dealer
« Reply #5 on: May 28, 2014, 06:28:24 AM »
Dutchy.  I know the owner of one of the Isuzu dealerships in town.  Send me a PM and let me know which dealership you went to.  No promises but maybe I could help you out there.
 

Offline Roger

  • posting on moderation row
  • Korat forum specialist
  • *
  • Posts: 1556
  • Thanked: 35 times
  • Karma: -7
Re: Be warned of a Certain dodgy car dealer
« Reply #6 on: May 28, 2014, 06:41:08 AM »
BF I think Dutchy got his deposit back from Dealer X and bought a Toyota - but have you come across this deal 'tweaking' before ?
Thaiga - thanks for the tip re. the number plate - I'll check the piggy bank.
A friend of mine has just bought a new Colorado having been delighted with the one he had for 7 years.
It is good to be aware of this scam and one doubts that Dutchy's event is a one off.
 

Offline dutchy124

  • Korat forum tourist
  • **
  • Posts: 9
  • Karma: 0
  • Newbie
Re: Be warned of a Certain dodgy car dealer
« Reply #7 on: May 28, 2014, 08:48:52 AM »
Thank you BF, but I went to Toyota on Thursday last week and picked up my new car on Saturday afternoon. Very pleased with the dealer in Korat, (next to Tesco Lotus).
 

Offline Roger

  • posting on moderation row
  • Korat forum specialist
  • *
  • Posts: 1556
  • Thanked: 35 times
  • Karma: -7
Re: Be warned of a Certain dodgy car dealer
« Reply #8 on: May 28, 2014, 11:09:31 AM »
Dutchy - maybe instead you could have bought one of the last 'Hindustan Ambassadors' coming off the line in India. A renamed 1950's Morris Oxford, in India they have just stopped producing this one and I would guess that millions were made - certainly more than were made in Longbridge or wherever. I've only once been to India, (Calcutta) and I remember being shocked stepping into a brand new 'Morris Oxford' then in 1990. Also floating around in a new Vauxhall Victor 101 which had an exciting 1300cc Nissan engine fitted apparently.
We don't see these gems in Thailand - an occasional battered Peugeot 504 or there's a very old Simca around Korat - these are the most quaint I've seen. Oh and a couple of Austin 1300's.

 

Offline dutchy124

  • Korat forum tourist
  • **
  • Posts: 9
  • Karma: 0
  • Newbie
Re: Be warned of a Certain dodgy car dealer
« Reply #9 on: May 29, 2014, 08:05:16 AM »
Or a VW camper van. Great weekends away with the family when I was around 13 years old.
 

Offline Roger

  • posting on moderation row
  • Korat forum specialist
  • *
  • Posts: 1556
  • Thanked: 35 times
  • Karma: -7
Re: Be warned of a Certain dodgy car dealer
« Reply #10 on: May 29, 2014, 10:26:21 AM »
Duchy apparently the VW Camper Vans fetch very good prices now in the UK - particularly old ones !
 

Online Baby Farts

Re: Be warned of a Certain dodgy car dealer
« Reply #11 on: May 29, 2014, 10:30:39 AM »
Dutchy, I'm happy things worked out for you. :)

Roger, actually I have been through something somewhat related to price tweaking.  Some dealerships are asking for prices more than what's indicated on that "universal" excel spreadsheet price list they distribute to customers claiming "market demand."  It's HS as the prices for the cars are set by the government and the reason what the price for a car is the same regardless of what dealer you go to.  The discounts for a car come in the way of the Freebie things the dealer is willing to throw in.
 

Offline Roger

  • posting on moderation row
  • Korat forum specialist
  • *
  • Posts: 1556
  • Thanked: 35 times
  • Karma: -7
Re: Be warned of a Certain dodgy car dealer
« Reply #12 on: May 29, 2014, 05:15:30 PM »
BF - OK so that's two running scams to watch out for ! If a Dealer asks over List Price - time to walk.
And start again at another Dealer. ATB
 

Online Baby Farts

Re: Be warned of a Certain dodgy car dealer
« Reply #13 on: May 30, 2014, 07:39:34 AM »
Indeed, Roger. My recent purchase was from Bangkok and not Korat.  Dealers in Pattaya are asking like 50,000-70,000 baht over the listed price for certain cars, claiming "this model is hard to get."
 

 



Thailand
Statistics